About 3 years ago, my bathtub faucet wouldn't shut off all the way. Had a friend look at it and he said I probably just needed to change the o-rings, offered to help, and replaced them for me. The next day I noticed water on the floor and it was flooding like crazy....Read more
Beacon Plumbing - Overcharge
Sprayer hose in sink needed to be replaced. I had the part. Unscrew bolt replace w my part. $436.00. 10 minutes. Ridiculous charge.
Beacon has been around a long time. I used them on a small job and thought they did good work. I paid out of pocket. Earlier this month Sept. 2018 I had a major problem and I called them. They said it was going to cost 8,000. I said ok and initialed the paperwork. I...Read more
Had Beacon Plumbing replace breaker box weight at 1 month for inspector to come over inspector looked at it wrote what the problems were technician Marcus came over to fix it only fixed one of the problems out of two inspector came back said no it was not fixed Marcus...Read more
Charged almost $600 for a faucet installation (that we supplied) that took 30 minutes to install, including removing and re-installing the disposer. After the tech left, the disposer started leaking. When we called them again to repair this, they gave us a window of...Read more
I authorized an employee to get an estimate. Instead of doing an estimate, the company said, we'll just repair it. The young employee without signing authority authorized repair by mistake after feeling pressured to sign. Thus, no homeowner was even asked to authorize...Read more
I didn't like
- Pricing and staff
- Give to your best charity instead
- Pricing and customer service
Beacon installed a new heat and air conditioning system a few years ago. Called when the AC wasn't working. Turned out that the wire had been cut by a *** whacker. They charged $100 for coming and 350 for diagnosing a cut wire so I was in for $400 before any repairs...Read more
Shame on Beacon!! Called them for a pipe leak we thought was under a concrete slab. Told receptionist we thought we needed a camera or something to detect leak as we could not see it or any standing water. She told us "all trucks are fully equipped". We agreed to $75...Read more
I wanted to reset my water heater and turned off the breaker for the water. I could not find the reset button for the Water heater so I flipped the breaker back on then all my lights went out. I live in a condo of 16 units and did not know which box outside was the...Read more
Called Beacon Plumbing for emergency repair on a Saturday night. They had a big advertisement online. I recognized the name of their business. They answered the phone. Dispatcher quoted a $100 trip charge and then repair assessment at the site. Repair took 20 minutes....Read more
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