Beacon installed a new heat and air conditioning system a few years ago. Called when the AC wasn't working. Turned out that the wire had been cut by a *** whacker. They charged $100 for coming and 350 for diagnosing a cut wire so I was in for $400 before any repairs...Read more
I didn't like
- Pricing and customer service
Shame on Beacon!! Called them for a pipe leak we thought was under a concrete slab. Told receptionist we thought we needed a camera or something to detect leak as we could not see it or any standing water. She told us "all trucks are fully equipped". We agreed to $75...Read more
I wanted to reset my water heater and turned off the breaker for the water. I could not find the reset button for the Water heater so I flipped the breaker back on then all my lights went out. I live in a condo of 16 units and did not know which box outside was the...Read more
Called Beacon Plumbing for emergency repair on a Saturday night. They had a big advertisement online. I recognized the name of their business. They answered the phone. Dispatcher quoted a $100 trip charge and then repair assessment at the site. Repair took 20 minutes....Read more
I am a landlord that have used many plumbing companies but I have never hired a worse company. Beacon was called to clear an overflowing drain. Beacon showed up, proceeded to clean the main sewer line, videoed the line, and said that we needed to repair the main sewer...Read more
Terrible experience. Sewer leak in our basement late one night, couldn't run the water/ flush toilet/ anything. They come out after making us commit to "after hour fee" of $100 just to get them to our door. When they arrived, they say we have to commit to $846 before...Read more
75$ show up fee just to say hi that's it, I needed to replace the blower in the furnace, they said 255$ so they can check to see if that is the problem. guess what, needed to have my blower replaced. they said 3700$ to replace the furnace or 1162$ to replace the...Read more
Beacon Plumbing - Wrong person used for a commercial
Your uniforms have the American flag on the sleeve, why?, when you use a person that will not stand for the National Anthem, you need to remove the flags from your sleeves and move to Canada, and do no contact me , it will only be BS from you, hope your business goes down the drain.
We woke up to a crisis under our kitchen sink and the kitchen was flooding. Trying to make light of the situation I called them on a Saturday morning and said "I'm freakin so I'm calling Beacon" (their obnoxious advertising on TV). I was hung up on immediately. Called...Read more
The quick version: We called Beacon at 10:00pm on Wednesday night because our toilet and bathtub would not drain. We tried to clear the line but no luck. We had no way to flush our toilet so we were in crisis. Beacon called us and said the service call was $100 and...Read more
I didn't like
- Pricing and staff
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